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Admin Support:Frequently Asked Questions (FAQ)

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The Admin Mentor Program is currently on hiatus as we evaluate the future direction of the program. If you need assistance in the meantime, please feel free to post in the Community Central Forum, where other Wikians would be happy to assist you. Thanks!

Below is a list of Frequently Asked Questions about who and what the Admin Mentor Program (AMP) is and how they might help you and your wikia. We've also listed questions about what AMP is not and where you can get the help you may need if we can't help.

Please let us know if you have any other questions that are not answered!

What is the Admin Mentor Program?Edit

The AMP is a group of experienced administrators available to help you and your wikia by teaching and sharing their knowledge.

What can AMP help me with?Edit

So much stuff! It really depends on what you are looking to learn and what your wikia needs. But some of the main things AMP focuses on are:

  • Main page build out
  • Search Engine Optimization (SEO)
  • Templates, infoboxes, etc.
  • Uploading files/images
  • Educate on the best use of features/tools
  • Where to find help across Wikia
  • How to build and grow a community
  • Help to create policies/procedures/guidelines and thereby avoid conflict

Can I get help from AMP? Edit

We have a set of guidelines that you should meet before you request help. You can see those here.

Will I definitely get help from AMP? Edit

Although we hope to help as many wikias as we can, we can't promise that we'll be able to help every wikia that applies. Please see our guidelines to make sure you meet our requested requirements.

What does AMP need from me Edit

We'll need to know a few things. To start, we need to know what you want to learn and improve on, what wikia you are from, and where we should leave you a message (specific talk page).

Will AMP edit my wikia for me?Edit

AMP won't help you edit your wikia. But, they can coach you on how to attract more editors and what steps you can take to meet other editors.

Will AMP build my front page for me?Edit

Nope! But, we'll show you how to do it yourself! If you have a good idea about what you want your front page to look like, AMP can help teach you how to make that happen.

How long will AMP help me?Edit

Depending on your needs, AMP will hang out with you for anywhere from a few days, to a few weeks. Each situation will differ, so there are no set time frames.

How will AMP get in touch with me?Edit

Initially we'll correspond through talkpages. Then, we'll chat using your wikia's chatroom, Skype, and/or IRC.

Can you get my wikia a spotlight?Edit

We cannot get you a spotlight, but we can help you get your wikia ready to present to the Community Development Team (formerly, Content Team).

If you think your wikia is ready for a spotlight right now, you can request one here.

Can AMP help me with trolls and vandalism?Edit

We can give you support on what to do and how to do it if and when trolling, vandalism, and/or spam happens on your wikia. We'll help you develop policies and procedures for dealing with disruptive editors that suit your unique community. And, we'll show you certain tools to use to implement these policies.

Finally, should the trolling, vandalism, and/or spam become excessive, we'll direct you to further support within the Wikia community.

Can AMP globally ban someone for me?Edit

AMP cannot globally ban — nor even locally block — someone for you on your wikia. But, as above, we can show you how to block and where to get help when you need a global ban.

Can I join AMP? Edit

Right now, we're full up on team members. But, as we grow, helping ever more wikias here at Wikia, we'll need more members and helpers. So, let us know if you're interested in helping!

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