I've been thinking a lot about conflict on wikis recently. There's a wiki I've been watching (I won't name it) where it seems everyone is fighting with everyone else. There are groups on one side or the other of the argument, and no one is managing to calm things down. Obviously this is affecting the productivity of the community, as well as driving away those who can't stand the bickering. As I tried to think of ways to help them resolve their differences, I found a blog I wrote in 2011 that talked about how to resolve disputes. I'd like to share it with you now.
One of the earliest wiki principles was "Assume Good Faith". When we're disagreeing, it's easy to think the other person is being malicious or is trying to do harm. Usually though…
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In 2017 we redesigned the page and article headers at the top of every wiki page as part of a more modern design experience on FANDOM wikis. We couldn't be happier with the way it turned out, but we knew there were a few extra steps we could take to make it even more impactful for logged-in users.
Today we have introduced new shortcuts to the page header that will appear for all logged-in users. These shortcuts include Add New Image, Add New Video, Recent Changes, and All Shortcuts. The All Shortcuts menu includes links to special pages, maintenance lists, and other pages that can be useful to editors and admins. You can see the placement of this new shortcuts menu here:
With the release of the new menu, we will study the engagement data and…
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So you've found your way onto FANDOM - congrats! You're in for fun discoveries, achievements you'll be proud of, and perhaps even new friends.
But where to start? What do you do first to make sure you get the most out of your time here? We've put together some basic tips.
Most wikis allow you to edit articles and post comments without logging in, but having a FANDOM account brings you a number of benefits. As a logged-in user, you can receive notifications about article changes, messages and replies to your posts that you'd otherwise miss. You have your own user page and profile that you can customize. All your edits and posts will be associated with your name, so you can find them again later and build a reputation with all your great work…
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In my previous blog post, I described the process of requesting assistance from FANDOM staff to help with your wiki’s appearance. This time, I want to talk about customizing your wiki’s theme yourself.
I’ll start with the question: What exactly is the theme, and why would you want to customize it yourself? Simply put, your wiki’s theme is its overall appearance, from the background image and wordmark to smaller things like the color of buttons and text links. One main reason to do it yourself is knowing that you have control of many aspects of your wiki’s appearance and can change or tweak things whenever you want.
First and foremost, you want to ensure that every visual detail of your wiki accurately and appropriately represents your communi…
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]] Do you want your wiki to look great, but aren’t sure how to make it really shine? At FANDOM, we’re committed to improving the experience of creating and managing a wiki. Part of that support is offering expert help to wikis. I’ve been working on wikis for over 10 years, and I'm your go-to person for reviewing and fulfilling requests for design help.
In addition to helping with custom backgrounds, wordmarks, favicons, and redesigning home pages, I am happy to help with the more technical aspects, such as templates and CSS.
How to submit a request
If you are an admin of the wiki, first look over the best practices. To receive help, your wiki needs a minimum of 50 pages, a category structure with no uncategorized pages, and a few other requir…Read more >
One question I'm often asked is how to get more people to join a wiki. This is not an easy question to answer, recruiting people to your wiki can be a difficult and drawn out process, but it is possible! Here are some tips to help you on your way.
First, think about your topic. Is it one with a big fan-base? Or are there only a few people around who might be interested in editing? It's also good to search for existing wikis with the same topic (they appear on the right of the global search page) It can be hard to get contributors if there is already an established wiki on the topic, and hard to get high on search results too. If there is an existing wiki, think about joining that rather than making a new one on the same topic.
If you are rea…Read more >
Discussions continues to be an ever-evolving part of the platform. Though much of our product focus this year has been on Wiki Modernization, updates continue to be made to Discussions, with even more planned for 2018.
Here are some of the biggest updates for the rest of 2017.
This week we’ve added image upload capabilities to all Discussions communities across FANDOM. A few communities have had it for a while as part of an initial test release, and we're really thankful for their help and enthusiasm! Their feedback helped us make some improvements and fix a few bugs, notably around the handling of GIFs in the community apps.
Communities in the test group also did some great things with the feature! Check out a Yu-Gi-Oh! Discussio…
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This is the sixth post in a series of six about admins on FANDOM, adapted from past posts written by Sannse.
There's some skill in being a good admin, and some pitfalls too. So how can you avoid those pitfalls, along with the crocodiles that are likely in the pit! Here's some thoughts on how to navigate around them, and find your way safely across the wiki landscape.
Wikis are accumulative. If things are working well, the smallest start can build into a beautiful article. All you need is for someone to make that first edit and then others to help build on that. Wikis are never finished, there's always something more to add, and even a little helps the wiki more forward. But sometimes admins insist that only complete articles are added to the…
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This is the fifth post in a series of six about admins on FANDOM, adapted from past posts written by Sannse.
Today's topic was suggested by 452, and it's a good one. We've talked about the attributes of the ideal admin, and about the best ways to react to trolling. But between those is the best way to react to users you dislike or are causing problems on the wiki in ways other than simple trolling.
This is related to "Don't Feed the Trolls," but there are some differences. Not feeding trolls is generally about not giving feedback to those that are editing specifically to get a reaction to their disruption. But sometimes there's more involved than that, and sometimes your reaction is not just about not feeding, it's also about your own effect…Read more >
This is the fourth post in a series of six about admins on FANDOM, adapted from past posts written by Sannse.
I've given a lot of social advice to admins and to others on FANDOM, but today I want to give admins some more practical advice on pages to use and skills to learn. These are the top five areas that I'd suggest any admin learn.
Wiki Activity is a useful page for getting an overview of what's going on on a wiki, but it's not the full picture. The full details of what's happening on any community are on Recent Changes. This essential page lists every change on the wiki, including edits on pages that are less often changed, like templates.
For an admin, or for any keen contributor, this page is the starting point for understanding every…
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