• Sannse

    Dealing with Bullying Online

    September 14, 2016 by Sannse

    Wikis are communities of people working together on a common project. It's almost inevitable that there will be disagreements and arguments as the community grows - that's just human nature. But when do disagreements become harassment or cyberbullying?

    Harassment and bullying are more than just a mean comment or a nasty argument. In both cases they involve repeated attacks over time. They might involve nasty texts, threats on social media and elsewhere, and even posting personal details and pictures. These are serious issues that may have "real-life" or even fatal consequences.

    Some examples of harassment or cyberbullying on Wikia might be:

    • Making repeated nasty comments, Chat messages, Wall messages, etc.
    • Following a user to other communitie…
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  • Cristina7

    For the last several years, we've worked to broaden the ways that fans can participate on Wikia. At the core of that experience is and continues to be wiki editing - creating and expanding deep fan knowledge resources. We also knew that there was more to the fan experience than editing, which meant there was lots of untapped potential on the site. For example, we saw that fans want to share their thoughts about what they love, leading to the launch of our Fandom editorial hub earlier this year.

    Editorial, however, is only one of the new parts of the Wikia experience. Late last year, we started working with communities on a new feature called Discussions. This new Discussions platform is the only way to seamlessly communicate with other fans…

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  • ForestFairy

    Collaboration on Wikia is all about fans getting together and working on something that they love. It's so much fun; you get to chat, write, and share good times together, and the outcome is the greatest source of fan knowledge on the web.

    Of course, any time a group of people come together, different opinions can lead to conflicting ideas about the best way to write content and carry out a wiki's goal. That's why remembering the keys to collaboration is so important.

    So what do we mean when we talk about collaboration, and what should you remember when working with your communities?

    We have five core company values at Wikia: Balance, Collaboration, Community, Heart, and Trust. We'll talk about all of those more in depth in future blog posts,…

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  • Brandon Rhea

    Last year, we had a big idea: what if we brought a group of nearly 30 administrators to our office in San Francisco? Not only would we be able to speak to admins in-person about the future of Wikia and the products we're working on, but those admins would be able to provide immediate and in-person feedback directly to Wikia staff. That idea became our first-ever Community Connect last September, and it was a great success.

    This year, we wanted to make it an even bigger event. Instead of just having one Community Connect, we had two: one in our office in Poznan, Poland in July, and the other in San Francisco a few weeks ago. With this year's launch of Fandom and the Fan Contributor Program, we were also able to expand the scope of the attend…

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    Think of all the things you can do at Wikia: edit articles, live chat with other users, collect badges, organize content, or just spend hours and hours reading away on your favorite topics. Scale that over our 360,000 communities, each with its own unique design and content, and you can see just how much variety we have here.

    Our communities are built on that. What goes unseen by communities, though, is how a lot of variety can lead to big coding challenges for our engineers and product managers. Given all Wikia can do, we've built up a pretty big codebase over the years.

    A few years ago, some of our most experienced engineers got together and asked if there was a way to chop up the codebase. They wanted to see if there was an easier way to …

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  • FishTank

    Wikia is always evolving. Whenever a new product is introduced, it's our goal to give you all of the information you need about it for your community. That information is then taken by other community members, who in turn work with their communities in embracing these products and making them a success.

    Those community members are an important but often-overlooked part of any product release process, because their contribution happens on the grassroots level. So in April, we had an idea: what if we brought together some of our most creative and tech-savvy users to help us showcase our emerging technologies to the wider community?

    With that idea, our newest volunteer team — Vanguard — was born. These hand-picked users, part of this growing pr…

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  • Ducksoup

    For almost two years now, Wikia has been designing and publishing apps to the Android’s Google Play store and Apple’s App Store. Thus far, we’ve published over 100 apps, which works out to about one new release per week. Not too shabby!

    I probably don’t need to tell you that these apps have been a smashing success. In July alone, we had four million active users across all apps and 380,000 new users register with Wikia. And since we started creating apps in November of 2014, they’ve been downloaded 34 million times. That’s why we’re going to continue investing in creating new apps, as well as upgrading the apps you’ve already downloaded.

    The future of apps is better integration of our new Discussions feature, which is still in active develop…

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  • ForestFairy

    Wikia is global. Anyone from around the world can use it, and we support as many languages as we can so people can use the site in their native language whenever possible. Right now, between Wikia Staff and the International Volunteer Team, we support eleven different languages. One of the key responsibilities of these staff members and volunteers is to translate the features and functions that people use every day into these supported languages.

    How exactly does that translation process work, though? There are many people involved, all of whom contribute to making sure translation is done as efficiently as possible. Our most recently-introduced feature, the Community Page, is a great example of how that process works.

    A few months ago, our …

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  • Sannse

    Blocking is the right and duty of all admins. It's a way to stop damage to a community, such as the damage of vandalism or the more subtle reasons such as social disruption.

    Blocking itself is not hard to do. You can find a link to the block page on contribution pages, or go to Special:Block on your wiki and add the name of the person you are blocking, make some selections, and click "block this user".

    What's harder to do is to block well.

    The first things to consider are the options given on the block page. The first is possibly the most important - the timespan of the ban. It's tempting to make this as long as possible, after all, since we usually get to the block page when we are annoyed at someone's bad actions. But a long ban removes any …

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  • Luchofigo85

    Every day, Wikia staff interacts with users like you as part of Community Support, Community Development, the Fan Contributor Program, and more. You've probably had some interaction with staff at some point too. What a lot of people don't know, though, is just how many languages staff represent, and how many users are able to talk to staff members who speak their own language - as opposed to just English.

    Wikia currently has Community staff members for English, Spanish, German, Portuguese, Chinese, Japanese, French, and Russian, covering both the Community Support and Community Development teams. This is the largest group of international staff members Wikia's ever had, but even that's not enough to cover the many different languages that u…

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