Wikia is often helped by volunteers from its communities. These volunteers never outrank administrators on a wikia, but they may have certain global user rights similar to Wikia Staff to help Wikia communities more effectively. This page outlines some of the volunteer groups on Wikia.
The Wikia Helper group is made up of volunteers working to support and improve non-English communities. Like Wikia staff, Helpers have extended user rights on all wikis, but they do not outrank administrators, and will listen and respond to the views of any community they are working on and helping with.
The Volunteer Spam Task Force (VSTF) is a group of Wikia users who have volunteered to help keep Wikia clear and free of spam and vandalism. The group is made up of users who act in the interest of keeping Wikia clean of vandalism and spam, and they are given additional user rights that allow them to detect, delete, and block these spam edits and users. You can report spam on the VSTF Wiki.
The Community Council is a group of Wikians chosen from throughout the community by the staff to provide preliminary feedback on new features that are under development. While they do not have additional user rights, other than the ability to see the Community Council Wikia, these volunteer users have a "Councilor" tag on their profiles for the duration of their time in the group.
Admin Mentor ProgramEdit
The Admin Mentor Program (AMP) is a group of experienced admins on Wikia using their expertise to empower Wikia admins with the knowledge and skills they need to best manage their communities. They are friendly faces to turn to with any questions about wiki creation and management. The mentors are able to offer a hands-on approach to getting your community looking great and running smoothly.
Issues with these groupsEdit
Sometimes, unanticipated disagreements and issues arise between users and groups of volunteers and Helpers. Should this be the case, and you are unable to resolve the issue locally, feel free to contact Wikia Staff for help in resolving the matter.
- Learn about the role of Administrators
- Learning about the Community Support Team
- Learn about how to contact Wikia
Further Help & FeedbackEdit
- Browse and search other help pages at Help:Contents
- Check Help:Wikia Community Central for sources of further help and support
- Check Help:Contacting Wikia for how to report any errors or unclear steps in this article
- Learn how to use Wikia in Wikia University: short how-to videos for all levels of experience