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Closing your account is a process by which your account is disabled and cannot be used. Because of the way Wikia works, Staff members cannot delete and/or entirely remove accounts.
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'''Closing your account''' is a process by which your account is disabled and cannot be used. Because of the way Wikia works, [[Project:Staff|Staff]] members cannot delete and/or entirely remove accounts.
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== Alternatives to disabling ==
   
==Alternatives to disabling==
 
 
If you feel you need to leave or quit Wikia, you can just stop using your account. You may want to consider leaving a message on your user and user talk pages before doing this to let other community members know you have left. To no longer receive e-mails from Wikia, you can remove or change the email address in your [[Help:Preferences|preferences]].
 
If you feel you need to leave or quit Wikia, you can just stop using your account. You may want to consider leaving a message on your user and user talk pages before doing this to let other community members know you have left. To no longer receive e-mails from Wikia, you can remove or change the email address in your [[Help:Preferences|preferences]].
   
If you want to be sure your account cannot be used by you again, you can also scramble your password so that you won't know it. Removing your email and scrambling your password can both be done by visiting [[Special:preferences|your preferences]]. Together, they have the same effect as closing your account. However, edits made by you in the past will still be attributed to your username.
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If you want to be sure your account cannot be used by you again, you can also scramble your password so that you won't know it. Removing your email and scrambling your password can both be done by visiting [[Special:Preferences|your preferences]]. Together, they have the same effect as closing your account.
   
 
Wikia Staff are also able to rename your account. Please see [[Help:Rename my account|Rename my account]] for more details.
 
Wikia Staff are also able to rename your account. Please see [[Help:Rename my account|Rename my account]] for more details.
   
==Disabling an account==
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== Disabling an account ==
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If you feel the above cannot be an option for you for various reasons, Wikia Staff can, upon your explicit request, ''disable'' the account for you.
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If you feel the above cannot be an option for you for various reasons, Wikia Staff can ''disable'' the account for you.
 
What this does:
 
What this does:
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*Blanks email stored in preferences.
 
*Changes password to randomly generated gibberish
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* Scrambles your password into a randomly generated gibberish.
*Changes "real name" in preferences to <code>Account disabled</code>
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* Changes "real name" in your account preferences to <code>Account disabled</code>.
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* Removes your profile picture '''completely''' (changes back to default profile picture).
*Marks the account as disabled internally (this shows on Special:Contributions, and other places)
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* Makes your account disabled internally (this shows on Special:Contributions and other places).
   
 
What this does '''NOT''' do:
 
What this does '''NOT''' do:
*Remove your username from any edit histories
 
*Remove your username from any logs (such as moves)
 
*Remove any pages you have created
 
*Remove any edits you have made to any page
 
*Release the name for another user to use later
 
   
 
* Remove your username from any edit histories.
==How to request==
 
 
* Remove your username from any logs (such as moves).
[[File:ContactDisableForm.png|thumb|right|300px|The disable request form on [[w:c:community:Special:Contact|Special:Contact]].]]
 
 
* Remove any pages you have created.
 
* Remove any edits you have made to any page.
 
* Release the name for another user to use later.
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== How to request ==
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[[File:ContactDisableForm.png|thumb|301px|The disable request form on [[Special:CloseMyAccount|Special:CloseMyAccount]].]]
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If you feel disabling is absolutely needed, contact the Wikia Community Support team by using the '''Contact Wikia''' link at the bottom of any page.
 
If you feel disabling is absolutely needed, contact the Wikia Community Support team by using the '''Contact Wikia''' link at the bottom of any page.
   
*On the main contact page, click the '''Disable my account''' link under '''Account changes'''
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* On the main contact page, click the '''Disable my account''' link under '''Account changes'''.
*Read the information at the top of the disabling page to ensure you understand what an account disabling does.
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* Read the information at the top of the disabling page to ensure you understand what an account disabling does.
*If need be, re-read this help page linked to under the '''Contact Wikia''' header
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* If need be, re-read this help page linked to under the '''Contact Wikia''' header.
*If you are sure that you want to disable your account, click the option saying you have read this page and the option confirming you want your account disabled
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* If you are sure that you want to disable your account, click the option saying you have read this page and the option confirming you want your account disabled.
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* Click the '''Close my account''' button.
*Click '''Send to Wikia'''. Your request will be received by a Community Support Team member who will disable your account and send you a confirmation e-mail
 
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** You will be logged out of your account at this time.
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* You will have 30 days to change your mind and request that your account be reactivated by logging in to the account and following the instructions you will see. After this 30 day period, your account will be permanently closed and you will no longer be able to reactivate it.
 
** At this point, this change is '''permanent'''. No backup of this private information is kept after an account is disabled.
   
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== How to cancel a request ==
This change is permanent. No backup of this private information is kept after an account is disabled, and the account will not be "undone" for any reason.
 
   
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[[File:Reactivate Form.png|thumb|300px|The reactive my account form when signing back in during the 30 day grace period.]]
==Technical reading==
 
* [[mw:Manual:FAQ#…is it a good idea to keep user accounts?|FAQ at MediaWiki.org]] – and the potential problems about removing users from the system.
 
   
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* Simply log in to your username within 30 days with your normal username and password.
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* You will be redirected to a Reactivate my account special page.
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* Click the '''Reactivate my account''' button.
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** You will receive a confirmation email at the email associated with your account.
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** Follow the link in the email to successfully reactivate your account.
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== See also ==
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* [[Help:Changing your username]]
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* [[w:Choosing Wikia|Choosing Wikia]]
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== Further Help & Feedback ==
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{{Help and feedback section}}
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[[ca:Ajuda:Tancar el meu compte]]
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[[de:Hilfe:Benutzerkonto schließen]]
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[[es:Ayuda:Cerrar mi cuenta]]
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[[fi:Ohje:Tilin sulkeminen]]
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[[fr:Aide:Fermer mon compte]]
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[[it:Aiuto:Chiudere un account]]
 
[[nl:Help:Mijn account sluiten]]
 
[[nl:Help:Mijn account sluiten]]
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[[pl:Pomoc:Zamykanie konta]]
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[[ru:Справка:Отключение учётной записи]]
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[[ja:ヘルプ:アカウントの利用を停止する]]
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[[uk:Довідка:Відключення облікового запису]]
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[[Category:Help|{{PAGENAME}}]]
 
[[Category:Help|{{PAGENAME}}]]

Revision as of 18:47, 22 August 2015

Closing your account is a process by which your account is disabled and cannot be used. Because of the way Wikia works, Staff members cannot delete and/or entirely remove accounts.

Alternatives to disabling

If you feel you need to leave or quit Wikia, you can just stop using your account. You may want to consider leaving a message on your user and user talk pages before doing this to let other community members know you have left. To no longer receive e-mails from Wikia, you can remove or change the email address in your preferences.

If you want to be sure your account cannot be used by you again, you can also scramble your password so that you won't know it. Removing your email and scrambling your password can both be done by visiting your preferences. Together, they have the same effect as closing your account.

Wikia Staff are also able to rename your account. Please see Rename my account for more details.

Disabling an account

If you feel the above cannot be an option for you for various reasons, Wikia Staff can disable the account for you. What this does:

  • Scrambles your password into a randomly generated gibberish.
  • Changes "real name" in your account preferences to Account disabled.
  • Removes your profile picture completely (changes back to default profile picture).
  • Makes your account disabled internally (this shows on Special:Contributions and other places).

What this does NOT do:

  • Remove your username from any edit histories.
  • Remove your username from any logs (such as moves).
  • Remove any pages you have created.
  • Remove any edits you have made to any page.
  • Release the name for another user to use later.

How to request

ContactDisableForm

The disable request form on Special:CloseMyAccount.

If you feel disabling is absolutely needed, contact the Wikia Community Support team by using the Contact Wikia link at the bottom of any page.

  • On the main contact page, click the Disable my account link under Account changes.
  • Read the information at the top of the disabling page to ensure you understand what an account disabling does.
  • If need be, re-read this help page linked to under the Contact Wikia header.
  • If you are sure that you want to disable your account, click the option saying you have read this page and the option confirming you want your account disabled.
  • Click the Close my account button.
    • You will be logged out of your account at this time.
  • You will have 30 days to change your mind and request that your account be reactivated by logging in to the account and following the instructions you will see. After this 30 day period, your account will be permanently closed and you will no longer be able to reactivate it.
    • At this point, this change is permanent. No backup of this private information is kept after an account is disabled.

How to cancel a request

Reactivate Form

The reactive my account form when signing back in during the 30 day grace period.

  • Simply log in to your username within 30 days with your normal username and password.
  • You will be redirected to a Reactivate my account special page.
  • Click the Reactivate my account button.
    • You will receive a confirmation email at the email associated with your account.
    • Follow the link in the email to successfully reactivate your account.

See also

Further Help & Feedback