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BertH

aka Bert

Staff
2,043 Edits since joining this wiki
July 9, 2012
Welcome!
Hi, I'm a Director of Community Support at Wikia. You can leave me a message below, or get help here:
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54.226.183.49
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  • please disable or delete my account 'kinggabrieletheman' because my account kinggabrieletheman got hacked on a yesterday 

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  • I'm sorry if this is considered spamming, but for some reason, my account has got disabled. I have not done anything that is reasonable for a ban, but only reasonable for a chat kick. Can you please unblock me, or whatever?

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  • Hello:

    Im the Sr. Global Business Development Manager for China Unicom in SF, and I am trying to get to Bills email. Could you forward this to him. My company has expressed interestin getting Wikia into our user base in China. We have 300 milliion cell phone users, and are always looking for an edge to seperate us from our competitors. Having Wikia upon user activation onto their phone for American news, the latest and greatest etc Wikia has to offer is of interest to us.

    Kindly let William Schulze know we'd like to have lunch if he is interested.

    Best to you

    Joseph Herrera

    415-577-0981

    us-herrerajoseph@chinaunicom.cn

    www.unicomamericas.com

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  • Every few day, the staff post a new blog post on the Community Wiki's main page. I have an idea for the next topic: Security.

    With the recent attack on the dev wiki, this is a topic fresh in the users' minds, and I think it would be helpful to Wikia as a whole if a post were made on this topic.

    I have some ideas on what could be put in the post, if you're interested.

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    • Hey there,

      This is definitely a valid idea, but after some discussion with the ComSup team today, I don't think it's something we will be doing, at least anytime soon. In general, as with most web companies, Wikia does strive to be open and honest when there is a discovered vulnerability with our software. However, it's wise to not draw too much attention to it. That's like waving a giant flag in the face of attackers. The DEV Wiki case in particular is tricky. JavaScript has always been a vulnerability on Wikia. There's not really a great way to get around that unless we make radical changes to our JavaScript allowances, which honestly we are discussing. Until there's a solution, I'd rather not open a can of worms on the Staff Blog.

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    • In this case, the topic wouldn't involve the dev wiki in particular. The topic would just be user security in general; like using https instead of http whenever possible for outbound links, changing potentially compromised passwords, informing Wikia of any security problems found, and not revealing personal information.

      In this case, we'd be ignoring the dev wiki, since that's a special situation.

      Some wikis already have established security policies. I'm just proposing that we make it a recommended practice.

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    • 54.226.183.49
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  • Hello Ive been having trouble on my wiki.

    Ive been wanting to create a page titled "Pokemon: Best Wishes!", however it will not let me.

    Also everytime I create a link to a page with this title inside my wiki it links the a "Best Wishes!" page on the Pokemon wiki. I already asked help from them, but they do not know.

    For example, "Pokemon: (anything)" redirects to an "(anything)"  page on the pokemon wiki

    However, say, "Naruto: (anything)" link to that page on my wiki, even though both are done the exact same way. Is there any reason for this? I cant figure it out. If you think you can help or want more info please message me. BlackDragon 18:50, July 16, 2015 (UTC)

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    • It's because of an interwiki. If you submit it via Special:Contact/general, maybe they can disable it on your wiki. I remember my wiki had an issue a couple of years back with "Oracle: The Cure", which kept linking to the Oracle wiki. We asked staff, and it works properly now.

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    • Hmm, okay thanks. Ill try that.

      Why are some interwiki links and some arent? Its wierd since there is already an interwiki coding.

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    • 54.226.183.49
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  • The "official" wiki for a fan game called FNaTI has a set of problematic admins who have:

    A. Refused to promote anyone who is not on the Development Team (with a random exception), but still have badges.

    B. Have locked all pages for (quite literally) no reason at all.

    C. Have blocked several users for no reason (including a certain user named SLimebeast, who they have also harassed outside of Wikia).

    D. Have deleted blog posts which reflect poorly upon them.

    Please look into this as soon as you possibly can. Thank you.

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    • For a faster investigation on this topic... could you please send in a note to Special:Contact? You'll get a faster reply there, and that's usually where Staff prefer to talk about these issues. Good luck! :p

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    • Hi! It will most likely be the case that Staff will only be able to take action on B, as it's the only one against ToU.

      A) Admins are allowed to set any requirements for promotion as they see fit.

      B) Unnecessary page protection is a common mistake that is considered harmful to a wikia's development. A clear statement of the wikia's goals is a better way to promote your vision than technical restrictions.

      C) Admins are allowed to block anyone, for anything, as long as it is not breaking ToU. The user who is being harassed can contact the administration on the site where he is being harassed; Wikia can't take any action for something that occurs off Wikia.

      D) Admins are allowed to delete any blog, for any reason. The only restriction on that is if the blog is a voting thread on their removal (or breaking ToU).

      In most cases , Staff will not remove bad admins, unless they're breaking the ToU. You can start a thread for their removal and see if the community feels the same way. Good luck!

      Chad

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    • just to expand on what Chad said, staff will at the most unlock the wiki and perhaps leave local staff a message but I highly doubt they will be demoted since that requires 1) a demotion thread/blog and 2) community consensus

      if in the case of adoptions, this may be different. if someone were to mass protect immediately after getting rights.

      anyways, feel free to do what Ripto suggested.

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    • 54.226.183.49
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  • Happy birthday dude!

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  • I would like to know how to get my wikia his own app. I've seen that the 1D and Lady Gaga already had their own app and I was wondering why Justin Bieber doesn't have his wikia app. I also wanted the Justin Bieber Q&A in the same app, if it is possible.

    I don't know if you're an expert in the Wikia apps but any help is welcome :)

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    • Hey Justine!

      I am not BertH, nor Staff, but you'll probably get a better response if you send this through Special:Contact/general. The right Staff members that work in these areas can then get back to you with comprehensive responses. 

      JosephyrSign

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    • Hi Justine! As Joseph said, Special:Contact is the best way to send in requests to get an app. These are always passed along to our Apps team for evaluation. We definitely want to do some more music apps!

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    • I've contacted them on June 25 and got this answer:

      Thanks for writing to Wikia. I'll ask around the team about this - we always appreciate ideas being sent our way.

      But now they don't answer me again. Is it normal that it takes so long?

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    • It may be some time before we create a Justin Bieber app, and it's also possible that we won't ever create one. We'll notify your community if an app is going to be released, but there isn't any further information right now. Do you have any remaining questions that we can answer?

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    • 54.226.183.49
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  • Hi Bert can you please close all of the wikia Boy Meets World pages they are 22 years old i know Michael jacbos he wants the wikia staff to closed them

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  • Hi. Someone has accidentaly created this wiki. And the name is inappropiate in my country. I hope you can delete this. I have resetted my founder flag. Please i hope you can help me!

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