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BertH

aka Bert

Staff
1,742 Edits since joining this wiki
July 9, 2012
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Hi, I'm a Director of Community Support at Wikia. You can leave me a message below, or get help here:
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144.76.90.203
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  • Hello. I am Superdadsuper an Administrator and Bureaucrat at Biblicalapedia. I was wondering if you could give advice on the following: 

    I am often creating several programs, and fun events in order to increase community engagement on my wiki. These programs would work, but in order for then yo suceedr they require minimal particaption. I have several users who express interest in editing or leave comments here in there on our events. Though I do see some interest at first they seem yo become occupied on other wikia and forget all about the events we have (so I kindly message then saying hey we got this cool thing going on. I have also a fairly good social media audience with about 50 followers, individually. I am wondering g how can u make this social media audience into editing or participants and how do I get interested users to stick?

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    • Great questions! This is, of course, the main issue that communities face as founders and smaller groups of contributiors try to get more people on board. I know from past conversations and observations that you're trying lots of different strategies, and you should keep that up.

      Think about the types of things you see people sharing on social media. Polls, quizzes, contests, "Top 20" type lists. Creating inertactive content like that can keep people engaged, especially if they come to expect something new every week ("Vote in this week's poll", etc).

      To encourage contributions, sometimes it's best to let people know about specific, easy things you need help with. By "specific" I mean actually give them a clear task, and by "easy" I mean something that doesn't require knowledge of the wikia's category structure or policies. What could that be? My suggestion is something related to images. Something like "This week we're trying to find images for the article about Abraham's wife Sarah" or "Let's make a gallery of pictures of the three wise men" (timely for the holiday season). Then as part of that you can give quick instuructions on how to upload an image. Our data has shown that an editor's very first contribution is often uploading an image, so it's a good way to get hooked!

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    • Thanks for the advice. Often times its difficult to whip things up every week, because of my current time and some other more complicated content-related issues (I am in the process of recruting another Administrator through my Church, but this is a time-consuming process). My idea was to perhaps expand into more variety of monthly things and make them last longer. The specific editing tasks is a great idea and might be worth the time for it. As of your comment on the wise men the Bible actually doesn't mention how many wise men came to visit Jesus. I am literally making a quiz on that for the wiki concerning common misconceptions of the Christmas story and sort of that "How well do you know the Christmas Story" sort of thing. If you would like I can link you when I get it finished. I would also hope that it would be possible if somehow I can get this link shared via Wikia's resources if found interesting. For the community news the monthly one you recently came out with I suggest having the Devs whip up a data collection tool (or use the ones built in already) to get certain statistics such as this wiki made it into WAM or very unique community events happening from both large and small wikis. Make it more like a newsletter that has for example excerpts on whats happening at both large and small wikis with short-admin interviews, releases or programs that came out in the month etc. This would be much more time consuming but it would be well worth it as it would be a lot more interesting to read and be a great resources for many potential communities to gain outreach opportunities.

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    • 144.76.90.203
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  • http://tdrpw.wikia.com/wiki/Message_Wall:DegrassiFTW27 he always kick/ban/block people for no reason and is all round mean. I beikeve he needs to be blocked himself

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  • Hi, i need to make a mature content warning on this wiki:

    http://pl.grezzo.wikia.com/wiki/Grezzo_Wiki

    I heard only staff's can do mature content warning.

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  • Hi Bert, long time no see :) I have recently launched a blog I find that might be helpful in some sort of way. A Road To A Better Community was an idea that hit me during Tuesday, and managed to launch it nearly 24 to 48 hours, hope you able to take a look at it, and please, let me know what you think of it. It would really appreciated to hear at least someone's opinion on my blog.

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    • Hi Nikolai,

      I read your blog, and congrats on the good work and positive message. I like your use of the word "fellowship", I think it's a great word that describes the feeling many people have in their Wikia communities, and it's not a word that I see used very often. And it's always great to remind people about being reasonable and seeing situations from someone else's perspective. It's good advice for Wikia and for other parts of life.

      I do have two suggestions as you write in the future:

      1) Sometimes longer sentences can be split up into two sentences. When I write, that's often a change I make when I go back and re-read/revise. The point of a statement can sometimes get lost in a very long sentence with lots of commas.

      2) You can attract more readers by including an image or some other graphic in a blog post. Sometimes just pure text can be a little intimidating to a potential reader, and he or she won't even start to read. Should this matter? In an ideal world, no. But we do live in a time where's there's lots of reading material coming at you constantly, and it can help to have some flare to grab attention. Don't think of it as diluting your message. A relevant image can actually help to make your point! Finding the right image is something that Sannse and I talk about all the time for staff blogs, it can be a fun challenge.

      Again, great work, I can tell you gave it a lot of thought.

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    • Thanks Bert :) I didn't consinder splitting the sentences into two, though the thought did cross my mind a few times, as for images, I would like to add images, but not enterily sure what sort of image to put inside the blog.

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    • It could be any image, really. The general theme of your blog is patience, understanding and being kind to one another. So you can look for images of people shaking hands, or something like that. But...sometimes images like that can seem a little silly, since they are probably stock imagery. So remember that you're on Wikia and the users here have a vast pop culture vocabulary.

      Is there some image from a movie, TV show or comic that most people will understand? For example, in this blog from a while back, I looked through lots of cheesy images of "people helping one another", and then just decide to go with something fun (hopefully everyone got the "Help me, Obi-Wan Kenobi" reference...)

      Just some ideas. Images can be fun and playful and still very much stay on your theme.

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    • Some of those are really good :) I think I just might know which picture to use.

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    • 144.76.90.203
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  • I been an admin for this wiki for like 2 months now I come online they removed me because of what someone said.http://everywitchway.wikia.com/wiki/User:Pj_Lol. I was wordering would u gibe me back my Admin spot.

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  • http://lostmedia.wikia.com/wiki/Thread:16038 Dear Bert, I would like to say that you have handled this situation well. I understand that you did have to ban a few people on this chat (as I would in your situation)and that most of your terms are good. However I believe that in order to fix this situation you will need to discuss the terms and conditions of creating a wiki when your creating one.

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  • Hey, Bert. The Saints Row Wiki admin has not replied to one of the email conversations from Special:Contact that I've left there for 3 days. I've contacted the Saints Row Wiki admin about the block there and left the email conversations from Special:Contact, but they did not replied to one of the email conversations from Special:Contact at the Saints Row Wiki. Do you know where he could be?

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  • Thanks again for mailing. I know I'm harassment Rémy Lee. Now I'm sorry him.

    Windy986 (talk) 13:21, September 24, 2014 (UTC)

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    • 144.76.90.203
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  • Dear Wikia Staff: I got a confirmation email from Wikia when you created my account. I'm here to contact you to regard resolve my issue. please remove this block once this user's issue has been resolved. Got to the Saints Row Wiki.

    Thank you, -86.84.247.233

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  • I had a suggestion for office hours. Often times users who do sumbit questions are not present via office hours. I was thinking perhaps answer via chat anyway and then message the user a response so they may get it as well.

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    • Superdadsuper wrote:
      I had a suggestion for office hours. Often times users who do sumbit questions are not present via office hours. I was thinking perhaps answer via chat anyway and then message the user a response so they may get it as well.

      better would be to set up a forum board just for asking staff questions (special:contact can also be used), that would make it easier on everyone but they have time constraints so if this was done it wouldn't be answered by many staff members. plus you can always PM if a staff member is in chat.

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    • Special:Contact remains the best way to contact staff with a question. As you said, often times users who do submit questions are not present during office hours. Depending on the nature of the question, we might answer it during office hours anyway for the benefit of those attending, but we'll still follow up with the individual user when possible.

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    • 144.76.90.203
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