Is it only working only with that nosocket link or it works normally? Please let me know what times may work (and what timezone you are in) this week where you can chat with one of our engineers on skype about the issue? He would like to ask you to go through a couple of steps and its easist to do that on skype. Thanks in advance!
Hi, Yes we can chat via the Wikia chat or use another chat system. Let me know what you prefer. Could you talk today at all between between 4pm to 7pm today?