We've had an incident with a user that is vandalising pages on our wiki and somehow managed to do so once again after blocking them from editing yesterday, anyway to permanently ban the user?
We've had an incident with a user that is vandalising pages on our wiki and somehow managed to do so once again after blocking them from editing yesterday, anyway to permanently ban the user?
We have, and the option for subsequent IP addresses they have used that user account.
I see. I guess the only thing you can do now is to keep blocking their new acccounts, and if it gets really bad, contact FANDOM staff.
Also try asking VSTF for help.
I thought they only dealt with spam and vandalism, not trolls or sockpuppets.
So to clarify, you block the username and the IP; then they return with a different username? Perhaps try asking for an IP check. It would help verify that it is the same user and, assuming that is the case, would help you in determining a block range.