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Blank Chat

Willaca

Hi Dopp. Recently chat has been lagging or in this case "Blanking". Here's a screnshot (to the right) of what I'm talking about. Do you know anything to stop this as it quit annoying.
Here's an Example Whenever I go on chat at SNN
Added by Willaca

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Edited by Willaca 06:54, June 12, 2012
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- Dopp
  
  Hi Willaca, this is usually the sign of a bad connection. Is it happening for everyone, consistently, or just you? Is it still happening? What's the URL of the wiki?
  
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  18:26, June 12, 2012
  
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- The Supreme Diamond-Hooded Eagle
  
  Sorry for barging in like this, but that is the Sonic Wiki.
  
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  18:43, June 12, 2012
  
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- The Supreme Diamond-Hooded Eagle
  Oh, speaking of that, there are some issues at Ultra Dragon Ball WIki as well.
  
  Whenever there is a user who is on alone, with no other, he still is there, even though he has left. Only going on the chat solves that.
  
  When someone leaves, it doesn't show up (Mostly).
  
  Are there Wiki issues? Are the Wikia Staff aware of these kind of glitches?
  
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  18:44, June 12, 2012
  
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- Utter solitude
  
  Excuse me for barging in as well, but this is happening to a few users on the Regular Show wiki as well, and all the affected users use IE. (I'm talking about the blank chats) I tested it myself using IE, and the chat never populated, it was just blank. It's not my connection; Chrome loads the chat just fine.
  
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  Edited by Utter solitude 19:03, June 12, 2012
  
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- Sarah Manley
  
  HI, What version of IE is this happening on? Older versions (like 6 or 7) will have issues. Is it IE that others are using?
  
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  20:16, June 12, 2012
  
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- Utter solitude
  
  Speaking for the Regular Show Wiki, all the affected users are using IE. I know that one or two use IE7, but others are using IE9, and when I tested the chat, I used IE 9 as well.
  
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  20:26, June 12, 2012
  
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- Sarah Manley
  
  OK we are working on it - thanks!
  
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  20:48, June 12, 2012
  
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- Utter solitude
  
  thank you! This is very frustrating for my fellow editors, and I'm glad It's getting addressed :)
  
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  20:56, June 12, 2012
  
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- Finnfionnafan321
  
  Hi, I'm an administrator on the Regular Show wiki. I use IE 7, and chat has not been working since yseterday. :/ Thank you so much Sarah for working on the problem, I really appreciate it! :)
  
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  21:03, June 12, 2012
  
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- Sarah Manley
  
  Ok we fixed the issue - please let me know if you are still having problems. Also, please upgrade your IE, that is an old version we no longer support. Thanks everyone for your patience!
  
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  21:10, June 12, 2012
  
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- Finnfionnafan321
  
  Thank you so much Sarah! :) Also, because the version I have is not supported (IE 7), does that mean I will not be allowed on chat later? :/
  
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  21:12, June 12, 2012
  
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- Sarah Manley
  
  I am not sure, but I recommend updating so you can be sure.
  
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  21:14, June 12, 2012
  
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- Utter solitude
  
  Thank you, Sarah! The issue seems to be fixed :D
  
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  21:15, June 12, 2012
  
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