I’ve been an admin on Star Wars Fanon for almost five years now, long before I started working for Wikia. In that time, I’ve blocked my share of users. It took awhile for me to figure out best practices for this, but now I feel that I know what I should and shouldn’t do when it comes to blocking. In this post I am going to share the practices I follow and my advice for blocking on your wiki.

Sometimes the instinct is to come down hard on a user who has broken a rule, but the right thing to do is to find a good balance between helping that user learn how to be better and enforcing policies. There are three stages, in my view, that someone should go through when it comes to blocking. Those stages are: helping, warning, and then blocking the use…

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