As Discussions becomes more widely embraced across FANDOM, there are more and more communities with lots of posting activity. Not all of these have active admins with the extra time and inclination to moderate. That’s why we’ll be introducing a new global user group next week. Its members will step in across FANDOM to moderate Discussions where help is urgently needed — either because the community has no admins, because the admins have firmly decided not to take an interest in their Discussions, or because they’ve explicitly asked for support.
This group, called global Discussions moderators, will launch with a set of volunteers who have solid moderation experience in Discussions and on their respective wikis. In many cases they have alread…
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There have been a lot of exciting updates to FANDOM lately, between continued work on Wiki Modernization and the launch of the new FANDOM News and Stories. One of our most recent updates was the new page and article headers, and we are excited to announce that the page header will be arriving on Discussions tomorrow!
The goal of Wiki Modernization is to offer a modern digital experience that provides the right content at the right time, is easy to navigate, and delivers a better experience for our audience. Tomorrow's update brings those goals into Discussions by making it much more visually connected to the wiki. Navigating back and forth between Discussions and wiki articles will become much easier.
Check out some screenshots of the update…Read more >
You won’t get a shiny diploma you can hang on your wall - but Wikia University is still a course worth going through. Maybe you’re nodding vigorously right now, because you’ve already completed every study track, and consider yourself an editing pro. But maybe you’re scratching your head instead, wondering what I’m talking about?
Wikia University isn’t a real life campus somewhere (although that would be awesome!), but a series of short videos that teach you how to use Wikia. The videos are divided into five study tracks, each one aimed at users on a different level of editing experience:
- Welcome to Wikia - start here if you’re new to Wikia and are wondering what it is all about
- Editing 101 - a walkthrough of your first contributions
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We’ve given plenty of advice in the past on how to deal with trolls, annoying users, and bad admins. But what if that user who is upsetting the community is a bureaucrat, and can delete anything and block anyone they like?
As in any dispute, the best option is to talk it out: Stay calm, assume your bureaucrat isn’t evil, but just coming from a different point of view, and see if you can find a way to work together.
Try these options, if a bureaucrat is causing trouble:
- Talk to the bureaucrat: Leave them a message and let them know what you think they should do differently, and why (be nice about it).
- Talk to the other bureaucrats and admins: Maybe they are on your side and willing to discuss matters with the troublesome bureaucrat on your beh…
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I recently joined the Community Support Team at Wikia, and I’ll be helping you with your problems and answer any questions you might have.
Just like Andrea, who takes care of the German Wikia community, I grew up in Germany and live in the US now. I'm here to help out all English-speaking users. Before joining Wikia, I worked for a career network called e-fellows.net in Munich. There, it was my job to take care of the online forum and community, a group of about 50,000 students and graduates.
Obviously, Wikia has a much larger number of users and many communities on different topics. Two of my personal favorites are the Game of Thrones and the Lord of the Rings communities – you see, I like dragons, swords and medieval stuff! Bac…
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