• I was born on September 19
  • My occupation is Director of Community Support at FANDOM
  • I am wondering about the wonder of this wonderful world
  • Bio My dog is my obsession, making jewellry is my passion, chocolate is my addiction, and FANDOM is my delight
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  • Sannse

    Dealing with Bullying Online

    September 14, 2016 by Sannse

    Wikis are communities of people working together on a common project. It's almost inevitable that there will be disagreements and arguments as the community grows - that's just human nature. But when do disagreements become harassment or cyberbullying?

    Harassment and bullying are more than just a mean comment or a nasty argument. In both cases they involve repeated attacks over time. They might involve nasty texts, threats on social media and elsewhere, and even posting personal details and pictures. These are serious issues that may have "real-life" or even fatal consequences.

    Some examples of harassment or cyberbullying on Wikia might be:

    • Making repeated nasty comments, Chat messages, Wall messages, etc.
    • Following a user to other communitie…
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  • Sannse

    Blocking is the right and duty of all admins. It's a way to stop damage to a community, such as the damage of vandalism or the more subtle reasons such as social disruption.

    Blocking itself is not hard to do. You can find a link to the block page on contribution pages, or go to Special:Block on your wiki and add the name of the person you are blocking, make some selections, and click "block this user".

    What's harder to do is to block well.

    The first things to consider are the options given on the block page. The first is possibly the most important - the timespan of the ban. It's tempting to make this as long as possible, after all, since we usually get to the block page when we are annoyed at someone's bad actions. But a long ban removes any …

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  • Sannse

    New users are something that every community needs, whether it's an established community or a brand new one. New users bring more hands to do the daily work of building and improving the content, and can bring valuable new ideas too.

    The problem is that many people make their first edit and then disappear back into the Internets. Reaching out to talk to new users is one way to help bring them into the community.

    All communities come with an automated welcome tool that leaves a message for each person when they make their first edit. This is a good start, but it's not the end of the welcoming. Each message is "signed" by an admin. That way, if a new user replies to a welcome message, there's an admin who's notified of that who can write back…

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  • Sannse

    If you're reading this, then you're already familiar with staff blogs here on Community Central. You're reading one right now, after all! But do you know what else Community Central has to offer? There's lots to do here beyond reading staff blogs, and we'd love for you to join us!

    Community Central is actually the first Wikia community ever created. Our technical guy at the time (yes, just one!) created it as the hub of all the future communities to come. Over time, it has grown into an even more robust resource to provide help, support, and information to all communities on Wikia. This is the home of help pages, as well as a venue for blogs and forums about all aspects of Wikia. This is also only one of many Community Centrals, with all of…

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  • Sannse

    There's been some confusion recently on what is and isn't allowed on Community Central's blogs, so I thought I would do a quick blog to explain.

    The best blog posts are things that are on-topic. That means they are about Wikia, its communities and Community Central. These are eligible to earn a Community Highlight, and are likely to be of the most interest to the most people. They could be help blogs that explain how to do something on Wikia, blogs about a specific community and what exciting things are going on there, promotions of a wiki to try and reach new people, or just blogs about you and your Wikia life. Anything related to Wikia and its communities is great!

    We also welcome introduction blogs. If you are new to Wikia, or just to Com…

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