Community Central is Wikia's central help hub. Day in, day out, users come along seeking help with all sorts of things. Helping out can be a very strenuous work here at Wikia, especially if you don't know what you're doing. I have tried to explain how to tackle a help request in this blog.
Footnote: the title can be a bit misleading as everything given here does not exclusively apply to Community Central.
- Understand the question: One of the most basic and common mistakes you're prone to make when assisting other users is misunderstanding the question. Not everyone has a good English; not everyone knows how to express what they're thinking in a way the listener would understand. Always try to interpret what the other person is asking. You can a…
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