For some reason chat won't work so i have to ask here.

So if there is a uaser that is in the leaderboard,well liked,has alot of mainspace, etc but barely abuses chat mod power but no other power and spammed on chat a few times what is better to do?

demote them complety but not ban them from chat

ban them from chat but keep rights and demote them if they unban themselves

please answer becuse i actully need to know (don't try to find out why)